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Accounts Receivable / Customer Service Representative

Amarillo, TX

Elevate your Career with Miller Paper & Packaging!!

Looking for an opportunity to excel in a dynamic work environment while fostering meaningful connections with both colleagues and customers? Miller Paper & Packaging is your next destination! Join our team where growth, success, and a supportive environment await you!

Position Details:

  • Job Title: Accounts Receivable / Customer Service Representative
  • Employment Type: Full-time, offering up to 40 hours per week
  • Schedule: Monday-Friday, from 8:00am-5:00pm
  • Location: Amarillo, TX
  • Compensation: $15-$17/hour
  • Research and resolve past dues, unapplied credits, short/over pays and make collection calls
  • Maintaining accounts within terms, accurate reconciliations, and accuracy in entries
  • Answering all incoming calls & emails regarding billing issues, product problems, service questions, and general customer concerns
  • GL coding, data entry, scanning and filing done accurately and in a timely manner
  • Creating purchase orders and placing orders with vendors as needed
  • Processing customer returns and picking up orders as needed
  • Troubleshooting any backorders and finding any viable “customer approved” substitutes
  • Completing follow through with customer and sales staff inquiries timely and efficiently
  • Researching out of stock products and recommending suitable product substitutes to customers
  • Reconciling vendor invoices to customer direct ship orders
  • Scanning all customer signed proof of deliveries and attach to electronic customer order
  • Ordering and processing all orders as assigned
  • Printing, emailing and faxing customer invoices as needed
  • Transferring and Shipping
  • Collaborate and perform additional accounting duties to aid the Corporate Accounting Team in reaching current goals
  • Other duties as assigned
  • Minimum of 2 years experience in customer service role required
  • Minimum of 2 years prior experience in an Accounts Receivable or Account Payable position required
  • Proficiency in in Microsoft Office suite (especially Excel) required
  • Strong communication skills both verbal and written required
  • High school diploma or GED required
  • Experience in the janitorial/paper industry preferred
  • Must be able to lift up to 50lbs
  • Ability to do routine business math calculations and reconcile invoices
  • 401K
  • 401K Matching
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Sick/Personal Paid Time Off
  • Vacation Paid Time Off
  • Holiday Pay
  • Annual Profit Sharing
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    Corporate Contact Info

    800-687-6965

    2601 SE Loop 289
    Lubbock, TX 79404

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