Accounts Receivable / Customer Service Representative
Amarillo, TX
- Job Description
- Responsibilities
- Requirements
- Education
- Physical Requirements
- Skills/Knowledge/Abilities
- Benefits/Perks
Elevate your Career with Miller Paper & Packaging!!
Looking for an opportunity to excel in a dynamic work environment while fostering meaningful connections with both colleagues and customers? Miller Paper & Packaging is your next destination! Join our team where growth, success, and a supportive environment await you!
Position Details:
- Job Title: Accounts Receivable / Customer Service Representative
- Employment Type: Full-time, offering up to 40 hours per week
- Schedule: Monday-Friday, from 8:00am-5:00pm
- Location: Amarillo, TX
- Compensation: $15-$17/hour
- Research and resolve past dues, unapplied credits, short/over pays and make collection calls
- Maintaining accounts within terms, accurate reconciliations, and accuracy in entries
- Answering all incoming calls & emails regarding billing issues, product problems, service questions, and general customer concerns
- GL coding, data entry, scanning and filing done accurately and in a timely manner
- Creating purchase orders and placing orders with vendors as needed
- Processing customer returns and picking up orders as needed
- Troubleshooting any backorders and finding any viable “customer approved” substitutes
- Completing follow through with customer and sales staff inquiries timely and efficiently
- Researching out of stock products and recommending suitable product substitutes to customers
- Reconciling vendor invoices to customer direct ship orders
- Scanning all customer signed proof of deliveries and attach to electronic customer order
- Ordering and processing all orders as assigned
- Printing, emailing and faxing customer invoices as needed
- Transferring and Shipping
- Collaborate and perform additional accounting duties to aid the Corporate Accounting Team in reaching current goals
- Other duties as assigned
- Minimum of 2 years experience in customer service role required
- Minimum of 2 years prior experience in an Accounts Receivable or Account Payable position required
- Proficiency in in Microsoft Office suite (especially Excel) required
- Strong communication skills both verbal and written required
- High school diploma or GED required
- Experience in the janitorial/paper industry preferred
- Must be able to lift up to 50lbs
- Ability to do routine business math calculations and reconcile invoices
- 401K
- 401K Matching
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Sick/Personal Paid Time Off
- Vacation Paid Time Off
- Holiday Pay
- Annual Profit Sharing